Privacy Policy

At The Total Trading Company, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, totaltrading.pk, or use our services.

Information We Collect

Personal Information: When you place an order, request a service, or contact us, we may collect personal details such as your name, email address, phone number, and delivery address.
Payment Information: To process transactions, we collect payment details, including credit/debit card information, billing address, and other related data.
Usage Data: We gather information about how you use our website, including your IP address, browser type, pages visited, and the time spent on each page.

How We Use Your Information

Service Delivery: To process orders, manage deliveries, and provide services requested by you.
Customer Support: To respond to your inquiries, provide technical support, and ensure your satisfaction.
Improvement of Services: To analyze website usage, enhance our offerings, and tailor our content to better serve your needs.
Marketing Communications: With your consent, we may send promotional offers, updates, and newsletters. You can opt out at any time.

Information Sharing and Disclosure

Third-Party Service Providers: We may share your data with trusted partners who assist us in operating our website, processing payments, or delivering products. These parties are obligated to maintain the confidentiality of your information.
Legal Requirements: We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.

Data Security

We implement a variety of security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Access and Correction: You have the right to access and update your personal information at any time.
Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails or contacting us directly.
Data Deletion: You can request the deletion of your personal data from our records, subject to any legal obligations to retain it.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These cookies may collect information about your browsing habits. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

By using our website and services, you agree to the terms outlined in this Privacy Policy.