Frequently Asked Questions

Need more help? Contact us directly for personalized assistance or visit our store for expert advice and support.

Shipping Information

1. Delivery Timeframes

Standard Delivery: Orders are typically processed and dispatched within 1 business days after confirmation. Delivery times vary based on your location but generally range from 3 to 5 business days.

2. Delivery Charges

Standard Delivery: Shipping charges are calculated according to weight and dimensions. Free delivery is available for orders over PKR 5,000

Delivery Areas

We deliver across Pakistan. For remote or hard-to-reach areas, additional delivery time may be required.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email, allowing you to monitor your delivery status.

FAQ Second Version

What products does Total Trading Company offer?

Total Trading Company offers a wide range of household products, including high-quality lights, wires, fans, and sanitary items. We also provide services such as AC installation, UPS installation, Solar System installation, solar inverter repair, and home appliance repair.

Can I return or exchange a product?

Yes, we have a return and exchange policy. Please ensure that the product is in its original condition and packaging. Contact us within [insert number of days] days of purchase to initiate a return or exchange.

Do you offer delivery services?

Yes, we offer delivery services for most of our products. Delivery charges may apply depending on the location and size of the order.

Do you offer any warranty on the products and services?

Yes, most of our products come with a warranty. The duration and terms of the warranty may vary depending on the specific product.

Do you have a Corporate Program?

Yes, our Corporate Program is tailored for businesses and organizations. It offers bulk purchasing options, customized solutions, and dedicated support to ensure your business needs are met efficiently. Contact us to learn more about how we can support your corporate requirements.

How do I join the Retail or Corporate Program?

To join our Retail Program, simply make a purchase in-store or online. For the Corporate Program, please contact our corporate sales team via email or phone to discuss your business needs and set up an account.

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